Loss Damage Waiver (LDW) is not insurance. Please refer to your rental locations policies and/or offerings for toll products to determine availability of TollPass programs. KAYAK searches hundreds of travel sites to help you find and book the best rental car deal at Charlotte Douglas Airport. Pros: Drop off was easy...Cons: I reserved a "company choice" mid size car and on arrival at the counter they would only give us a compact car.....ended up having to pay an additional 159 to get the mid size, Pros: drop off was easy, staff did a nice job. Pros: The personnel were kind and helpful.Cons: I reserved a BMW SUV at initial booking. From. My voicemails on their system went unanswered. The clerk did not care and refused to correct it, "whatever it rings up is what it is"!. Members of the United States Armed Forces who are on active duty may present an expired home state license under the following conditions: They also present an Active Military ID, and. Long walk to economy car area, only a few were unlocked. Cost of a replacement tire is not covered by RSP), lockout service (if the keys are locked inside the vehicle), jumpstarts, and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is out of fuel. For more information, speak with a specialist and reserve the perfect vehicle for your style. In some US locations, customers not holding a US driver’s license may be asked to provide additional documentation. Great rental experience from start to finish. City, airport, address or hotel. • Northeast US (including regions in the Midwest): https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/northeast-us-toll-options.html, https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/chicago-toll-options.html. With a wide variety of fantastic options, you are sure to get the vehicle and the rate that you need. Today I returned it, before the 2 o’clock deadline on the contract. Not to mention the car was a show stopper!! This resulted in pretty long wait times for customers. I managed to get air in the tire and return it to Avis without having to call for help and miss my flight, but it was a close thing. The SUV was very clean - brand new, really! Roadside Plus services are only available in the United States and Canada. As I reached the gate to exit the parking garage, another attended came to stop my progress. Zero ability to answer questions. It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. The local Payless employee could have not been less helpful and offered no apology. All the big car rental agencies, including Alamo, Avis, Enterprise, and Hertz, can be found at Charlotte Douglas International Airport (CLT)'s Consolidated Rental Car Facility, which is in the Level 2 lobby next to the Hourly Parking Deck, right in front of the Arrivals terminal. I always thought of them as a step above the Budgets and Alamos, but after this trip, I don't do so any more. Renter is responsible for any overdraft fees incurred. Then I returned the car earlier and my bill is still showing the full cost versus the updated dates. Picking up your car rental is easy at CLT. It took 45 minutes from the time I arrived @ Dollar to get my prearranged, prepaid car. Pros: Close to terminal.Cons: I had to wait 45 minutes for the car that turns out was 30 feet away the entire time. Cons: My car was missing its set of primary keys, so I didn't have any automatic locking /unlocking features. McDonalds fries still it its container that spilled on to the floor and crumbs on the back seat. When we brought the car back, they lied and said they wouldn't charge us for an additional driver however, they did anyways placing that charge on a credit card that no charge should have been made to. We drove around and ended up in the cleaning lot because we couldn't figure out where to enter to pick-up the car. German, Spanish, etc.) The receipt also had a charge for keeping the car an extra hour. Some vehicle classes like Exotics, Large Passenger or Cargo Vans, and other specialty vehicles may not be allowed to travel outside of the US. The temperate climate also makes Charlotte an ideal place to bike, hike, raft, and race cars — and you don’t even have to leave town. Cons: I had to wait at the airport for over an hour for a shuttle to the site. You'll find 10 rental car companies at the Charlotte Airport. I left thinking that I only want to rent vehicles with Hertz and/or Dollar. *For rentals originating in California- LDW ranges between 10.99 USD and 500.00 USD per day depending on the type of vehicle rented. Would have cost me an additional $20/ day. The following practices are used to ensure the customer is presenting a facially valid license at the time of rental. Additional Government-issued identification may be required. Debit cards are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. We will never use Payless again. Cons: not much, all worked well. I had absolutely no problem paying for the additional driver, however it would have been done with a debit card so don't lie to me about where it's getting charged to not mess up people's credit status. I just topped off the air the next morning as all 4 tires were low, more than 10 psi below recommendation. All renters and additional drivers must be 21 or older. They said when we turn the car back in, any occurred charges could be paid for with another card. Cons: Accept cash , debit or any other way to pay !! The folks working there are not helpful, slow, and don't understand customer service. Pros: The staff was friendly and nice, especially at the drop off in Roswell, GACons: While the car I got was technically an upgrade and very nice, I would have preferred to get the smaller car I originally reserved. I was charged for a car I was never able to use. If the renter accepts SLP, National provides third party liability protection up to the applicable minimum financial responsibility limit and Zurich American Insurance Company provides excess third party liability insurance coverage from the applicable minimum financial responsibility limit to $300,000. At the time of rental, charges will be placed on the debit card which reduce the available funds in the account associated with the card used. Hidden informationPros: The only reason I booked with them was because of their price. The following forms of payment are accepted at the end of the rental. I had a choice between a midsize SUV, or a minivan. Payless Car Rental girl wanted me to pay up to full of tank gas and charged me additional $18.07 for fuel charge. UNACCEPTABLE SERVICE! When I reached the parking garage I saw the BMW was parked. Was billed a $49.95 refueling surcharge upon return even though I returned the car with the tank full after filling up less than 2 miles from the return point. Pros: Car was as expected.Cons: We had to wait an hour at the rental car desk to receive a car because Hertz had overbooked and was understaffed for the day. Originally quoted superlative service in Charlotte thoughtful helpful in all, I could actually get the was! To ensure I was originally quoted face coverings are required inside our facilities once you the! 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