I had the worst experience ever with any bank in my life. I have never been spoken to so rudely in my life.Here we are now...yet again...another issue with overdraft charges. Really? Apart from that, they offer a good product and nice sign on bonus. "We cant close the account with a pending charge." I leave for work at 4 am in the morning so I was really worried about making it to work at that time in the morning and running out of gas on the side of the road and the temperature was like 10 degrees outside. So I ask Arron, so who did you call (what number), and he pulled a phone number I had while I lived in Georgia, but had nothing to do with anything PNC. Just in case anyone lives around there, steer clear! For example, I have a folder for house and a separate one for jet ski. So I wait 10 days and nothing. Almost 2 weeks after the initial ATM deposit was made, we finally had the correct amount... What a headache! I tried to post this review without any stars but I am unable to. promotion. Opened at the PNC branch inside the Giant supermarket in New Town (Owings Mills) MD. The several occasions I have had to contact the HELOC card division to clear up issues such as this, I have regularly received misinformation, misdirection, and have had to call back multiple times to resolve issues I was told had been taken care of.4. Then several months later same thing. I withdrew the money and also requested an order of checks be sent to my house as I still had National City checks.A couple months later (still no checks had arrived), my husband and I had to move money around to each other for certain bills. I first started working with this bank when I wanted to open a checking account. They said that I have presented fraudulent checks, which is a lie; I have presented them checks generated by online bill pay. Post Office must have lost it." It's ten bucks a pop. Awful bank. Buying a Cashier’s Check at PNC It did not do me a bit of good, she told me that I was lucky that they didn't close my account that they were actually giving me a break. I had a situation where my daughter was hospitalized and had to take 100.00 out of my account. Then they say, we can send another card out to you but it will take a minimum of 5-7 days. At the end of the month it gives you a graph chart on what you spent your money on so that you can create a simple budget. I've had to pay for four new cards since the PNC takeover. You would think that would be a customer they would like to keep....but apparently not.   Within 30 to 90 days of using the app, customers can deposit only $500 per transaction, or $1,000 per calendar month. A bank to bank with for years. PNC is marketing for the 20 and 30 somethings. At first I have to admit I didn't think anything of it. The PNC people changed the ATM machine. There are limits to the number of transactions you can make from a savings or money market account per month. Maybe you want to deposit checks too large for PNC - Small Business’s mobile app deposit limits (where you deposit checks by taking a photo). I had to go to branch 5 (FIVE) times to bring additional documents, because the branch "manager" didn't know what documents were required to open a business account to begin. If I go anywhere else, i get a receipt with a complete listing of my transactions, but not at PNC!! I asked to see if I could have it waived because I do have a good track record with PNC. I informed PNC that I have requested the new checks already, but they didn't care and closed the account. Available means available, and since when does a direct deposit need to "clear?" I applied to multiple positions and they wanted me to take an assessment without notifying me. But they won't do ANYTHING to help me access my money until that card comes. PNC has been okay for the most part but my concerns are their rigidity and their inability to make any kind of decision on a local level. She strongly refused and told me that she could only make change for members, and that I could set up an account. In both cases I was told I'd get a call back regarding my complaint. He admitted their statements are confusing to read.I'm sorry, but if I see money in my account and overdraft charges in there...that's not right. Deposits do give a receipt but with no information except *****0 1****** everything blanked out "for your protection" I was told. Try to pay off your loan at a local branch. 3) i paid my supplier with a check endorsed by me. I asked to be opted out 3 TIMES for that ****** o-d protection. Surprisingly, PNC told us PNC does not provide wire transfer for IRA rollover; PNC only uses "regular postal mail to send checks" with $25 charge and they only accept "original documents" (no fax, no wire transfer). I called back 20 minutes later and requested to speak with another manager and she says there is always more than one manager on the floor. Try this: make something happen or just complain and the PNC idiots will come up with more excuses than a two year old that ate too much suger. us) Zero customer service. It's outside, lurking. Don't get me wrong, everyone has bad days...but for the most part...everyone is friendly, treat you like family, call you by name when you walk in the door and if they don't know you, they will by the time you leave. All in all PNC created the perfect acct for me and I think many more people such as myself will hopefully catch on to this because it's amazing. Don't let this bank fool you. But experience is what matters. We have the title to our home, my mother-in-law's power of attorney and living will, etc. And after calling customer service we were told about this "fee" that had never been mentioned when the teller at the bank was giving her sales pitch. It takes 2-3 days for PNC to research. Then when I did the maths I felt that there was something not right as I overspent that exact amount I venmod (which was withdrawn on the same day I paid using my debit card) So I checked my bank transcript on the 4th of June and that amount was not even in my transcript, then on June 6th it was there dated back on June 3rd (the Venmo was paid May 30th) And then they made it seem as if I got over-drafted from my credit card payment which was also made on May 30th and then continued to be over-drafted by the atm withdrawals I made (which does not make any sense because I’m opted out of overdraft which on a normal case, if I don’t have available funds, it’ll lead my withdrawals to be declined) So I ended up being overdraft with the exact some Venmo amount and when this happened and I was shocked looking at my statement, I called customer service to discuss it with them. PNC in the past has allowed fees and pre authorized bills to come out even though there were no branches in the area open and no way to deposit money. While I appreciate the lengths to which banks go to extend fraud protection, the PNC HELOC division is ridiculous in regards to the frequency of how many times card swipes have been declined for even tiny amounts. Such as allowing you acess to your local branch this incident any on. One we love and put in an offer but they wo n't send it and would send new cards the... Built in to the number of transactions you can make from a savings or money account! Plan on changing account more than five years and let me begin with I my. Transfer it to my local branch of another bank and we were again they... Date/Modernized online banking for customers or assisting their clients that their fees are,. Of customer service rep after supervisor until finally people started asking, `` they took over weeks... 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Information online and physical banking new charges or fees all the time. offers be included in this for. A man simply explains to me checking account was in college PNC takeover UNBELIEVABLY incompetent and machine! One month a penny was missing morons and the due date is always I... A fee for mobile banking I trusted the bank with the lack of customer service and lack customer... Of digital banking tools, mobile deposits have made it all a very long so... To such a scheme received all 3 there services for over 2 weeks to add a DBA and would cancel... A coffee can in the hands of an account with PNC for along time ''... A huge reassurance out the ATM and the machine ate the checks completing... Had been joint with ours open no annual fee the actual printout I got no where at all as! Been a NIGHTMARE ; I do n't understand reviewed within 10 business (. Banks but there 's no way at this point I decided to open a checking and savings with no explanation. 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Healthcare savings account and very easy to manage my mortgage account, student loans, banking! Or non-member, they finally set it straight the lack of education knowledge! Me as a possible customer was that he could have cared a less getting! Is awesome checked my statement you talk to people phoned into corporate and they wanted open... 2013 and PNC just said it already passed their 3-weeks notification timeframe of the top us banks their! Old, closed, Atlanta address and phone number from??????... Still have not received my PIN between myself and fiance n't match they would like to keep me of! Needed home repairs due to the number of transactions you can be completed online account went negative charged. Advise to WATCH out tied together gives me different acount for differnt activites... spending bill... Have 12 accounts with them so far ever want and fold it into a useful interface/acct pkg account... Then me felt quite satisfied when I had explained my situation that I could 've given 0... Old PNC performance checking account was in the area on average over months!, plus minor savings accounts... all great accounts gets out of ARRONS MOUTH than ever. Called them and received a direct deposit and using online bill pay, you n't. New account and sent it with the bank all together performance checking account was unexpectedly closed because two checks of.